Last updated: 15th April 2026
1. Who we are
This website is operated by Tinker Tune Labs (“we”, “us”, “our”).
Website: www.tinkertunelabs.co.uk
Contact email: tinkertunelabs@gmail.com
For the purposes of UK data protection law, we are the data controller for the personal data described in this policy, except where third-party providers process data under their own policies.
2. What this policy covers
This policy explains what personal data we collect, how we use it, who we share it with, how long we keep it, and your rights.
3. Personal data we collect
Depending on how you interact with the site, we may collect:
a) Contact enquiries
If you contact us using our contact form or by email, we may collect:
- your name
- your email address
- the contents of your message
- any other information you choose to provide
b) Website technical data
When you visit the site, our hosting and website systems may collect technical information such as:
- IP address
- browser type
- device information
- server log information
- pages requested
- date and time of access
This information is used for security, troubleshooting, and basic site administration.
c) Product purchases
Purchases are processed through Gumroad. When you purchase a product, Gumroad and related payment providers may process personal data such as:
- your name
- email address
- billing / payment information
- purchase details
- transaction records
We receive the information we need to fulfil your order, provide support, and manage licensing.
d) Software licensing and activation
If you activate one of our products, our licence server may process:
- your email address
- licence key
- machine identifier / machine ID
- basic operating system information
- product and version information
- IP address
- activation timestamps
We use this information to validate licences, prevent abuse, provide support, and maintain the licensing service.
4. How we use your personal data
We use personal data to:
- respond to enquiries and support requests
- provide access to products and downloads
- process and verify software licences and activations
- detect misuse, fraud, or unauthorised use
- maintain website security and functionality
- keep appropriate business and support records
- comply with legal, tax, and accounting obligations
5. Our lawful bases
We rely on the following lawful bases under UK data protection law:
- Contract — where processing is necessary to provide products, downloads, licence validation, or customer support connected with a purchase
- Legitimate interests — where processing is necessary to run and secure the website, prevent abuse, keep support records, and operate our business in a proportionate way
- Legal obligation — where we need to keep records or disclose information to comply with applicable law
- Consent — where required, for example if we later use optional non-essential cookies or send marketing emails
6. Contact forms
If you submit a form through this website, your message may be stored in the website’s admin area and/or sent to us by email so we can respond.
Please do not send sensitive personal information through the contact form unless it is genuinely necessary.
7. Payments and checkout
Payments and checkout are handled by Gumroad. When you click through to buy a product, your data is also processed by Gumroad in accordance with its own terms and privacy policy.
We recommend reviewing Gumroad’s privacy information before completing a purchase.
8. Cookies
This website may use cookies and similar technologies for basic operation, security, and user preferences.
At present, we do not intentionally use advertising or tracking cookies on this site unless and until such features are added and appropriately disclosed.
Some cookies may still be set by:
- Website core functionality
- login/admin features
- embedded or third-party services
- plugins used on the site
Where non-essential cookies are used, we will seek consent where required by law.
You can usually control cookies through your browser settings.
9. Who we share data with
We may share personal data with service providers that help us operate the site and business, such as:
- website hosting providers
- Gumroad and payment-related providers
- email providers
- software infrastructure providers
- licensing server infrastructure providers
- support and security service providers where relevant
We do not sell your personal data.
10. International transfers
Some of our service providers may process personal data outside the United Kingdom. Where this happens, we take steps intended to ensure appropriate safeguards are in place under applicable data protection law.
11. How long we keep data
We keep personal data only for as long as reasonably necessary for the purposes described in this policy, including support, security, legal, accounting, and licensing purposes.
As a general guide:
- contact enquiries may be kept for up to 24 months after the last relevant contact
- customer support records may be kept for up to 6 years
- purchase and accounting records may be kept for as long as required for legal, tax, and accounting purposes
- licence and activation records may be kept for as long as needed to operate the licence system, prevent abuse, and support legitimate customers
We may retain data for longer where necessary to establish, exercise, or defend legal claims.
12. Your rights
Depending on your location and the applicable law, you may have the right to:
- request access to your personal data
- request correction of inaccurate data
- request deletion of your data
- request restriction of processing
- object to certain processing
- request transfer of your data where applicable
- withdraw consent where processing is based on consent
To exercise any of these rights, contact us at tinkertunelabs@gmail.com.
13. Complaints
If you have concerns about how we handle your personal data, please contact us first and we will try to resolve the issue.
If you are in the UK, you also have the right to complain to the Information Commissioner’s Office (ICO).
14. Changes to this policy
We may update this privacy policy from time to time. The latest version will always be posted on this page with the updated date shown at the top.